Do you do Home Visits?
Answer :
No. We do not make home visits.
Can we distribute your products?
Answer :
Yes, Alert Care Inc is always looking for new distributors in the USA and where we do not have exclusive agreements internationally. Please feel free to contact us about an arrangement and pricing for distribution of Alert Care products.
Are there any cancellation fees?
Answer :
Alert Care does not charge any cancellation fees.
What is Alert Care's return/exchange policy on accessories?
Answer :
If you are dissatisfied with your product, or want to exchange it for another one, you may send it back within 30 days of receiving it and we will do an exchange. Please call us at 1-800-826-7444 for exchange information.
Does the Alert Care product come with a warranty?
Answer :
Yes. If there is no warranty on the package, please feel free to contact us.
What are the wholesale prices for your products?
Answer :
Please go to the Distributors page and fill out the form requesting a price list.
What method(s) of shipping do you use?
Answer :
We use UPS, FedEx, USPS, DHL or other services on request. By default we ship using UPS ground service, but second day air, and next day air shipping are available. We can bill shipping directly to your account, or prepay and add shipping based on our regular contract service price. The price of shipping is dependent on the size of your order, the location that the order is shipped to and the speed that you want it shipped. Shipping international orders varies based customer request and location. Drop shipping is available without additional charge.